Privacy Policy — PGcare
PGcare is a management tool for paying-guest and hostel operators. It records residents, dues, mess arrangements, and staff. Because of what it is for, most of the personal data in PGcare is not about you — it is about other people you are responsible for. This policy covers both.
What we collect about you
Account information. A username, an email address, and a password. The password is stored only as a cryptographic hash; we cannot read it or recover it.
Technical information. Ordinary server request data — IP address, timestamp, app version, and error diagnostics — used to operate the service and investigate faults.
What you record about other people
When you use PGcare you enter information about residents, staff, and other individuals: names, contact details, room assignments, amounts owed and paid, mess preferences, and whatever notes you choose to add. We store this on your behalf so the app works.
You are responsible for this data. We process it on your instructions, as your service provider. Obtaining any consent your residents and staff are entitled to, telling them what you record, and handling their requests about it are your obligations, not ours. Only enter what you actually need to run your property.
We do not contact the people you record, do not market to them, and do not use their information for any purpose other than providing PGcare to you.
Financial information
PGcare records amounts owed and payments marked as received — it is a ledger. The app does not process card payments and does not collect card numbers, CVVs, bank credentials, or UPI PINs. If you settle payments through some other channel, that channel's own privacy terms apply, not this one.
Artificial intelligence
PGcare does not send your data to any AI model provider. There is no chatbot, no automated content generation, and no third-party language model in this app. Your residents' details go to our servers and nowhere else.
How we use information
- To authenticate you and keep you signed in
- To store and return the records you create
- To diagnose crashes and fix defects
- To prevent abuse of the service
We do not sell personal information — yours or your residents'. We do not share it with advertisers, data brokers, or analytics networks.
Storage and retention
Your account and the records you create are stored on our servers for as long as your account exists. A session token is kept locally on your device so you stay signed in; signing out removes it. Server logs are retained for a limited operational period and then discarded.
Deleting data
You can delete individual resident, staff, and dues records inside the app at any time.
To delete your entire account and everything in it, email bhushanbharat6958@gmail.com from the address registered to the account. We will remove the account and its associated records within 30 days, except where retention is required by law.
If one of your residents asks you to delete their information, you can do it yourself in the app — you do not need to involve us.
Security
Traffic between the app and our servers is encrypted in transit using HTTPS. Passwords are hashed. Access to production systems is restricted. No system is perfectly secure, and we do not claim otherwise.
Children
PGcare is a tool for property operators and is not directed at children. We do not knowingly collect information from children under 13 as account holders.
Your rights
You may request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. Write to the address below and we will respond within a reasonable period.
Changes to this policy
If we change how we handle data we will update this page and revise the date at the top. Material changes will be communicated in the app.
Contact
Questions, deletion requests, or complaints: bhushanbharat6958@gmail.com